White Label BigCommerce Development for Digital Agencies

With E2M as your white label BigCommerce development partner, you’ll scale your agency’s capabilities, grow your revenue, and win bigger ecommerce clients.

Matt Walde — Founder at Brightlark, marketing agency for service-based companies professional portrait

Matt Walde

Founder, Brightlark

USA • 8+ Person HubSpot Marketing Agency

1100+

Agencies
Served

13+

Years Experience

350+

Specialists

98%

Client
Retention

Magic wand icon representing transformation and creative solutions

Our BigCommerce
Development Capabilities

From full builds to ongoing maintenance, we deliver end-to-end BigCommerce website and app development services purpose-built for digital agencies. We work within your systems and represent your agency with proven processes and on-time, on-budget delivery. As a trusted white label BigCommerce development agency, our certified BigCommerce developers have experience with every major theme and dozens of popular apps and integrations.

01

Build and Launch

From starter storefronts to enterprise headless builds, we handle end-to-end BigCommerce eCommerce development for your agency’s clients. Stencil framework and all major themes supported.

02

Custom Development

We’ll create complex integrations, custom BigCommerce app solutions, and advanced functionality that would take months to hire for. If BigCommerce can do it, our team design and build it under your brand.

03

Ongoing Care

Grow confidently, knowing your clients’ stores are monitored, secure, and optimized by a dedicated BigCommerce support and maintenance team. We keep everything running so you don’t have to.

White label BigCommerce store design and development — laptop displaying ecommerce product website interface for building and managing online stores
White label BigCommerce custom functionality and integrations — laptop displaying ecommerce product website with workspace items like headphones, notebook, and clock representing advanced development and integrations
White label BigCommerce store enhancements and optimization — tablet and laptop displaying performance graphs and analytics dashboards for improving ecommerce website speed and conversions
White label BigCommerce support and maintenance — team discussing website issues with one person explaining on computer while another reviews and asks questions for troubleshooting and updates

Built for Agencies at Every Stage

Scaling fast

Scaling fast?

Eliminate delivery bottlenecks so you can say yes to more ecommerce projects.

Ready to level up

Ready to level up?

Deliver enterprise-quality BigCommerce stores that help you win bigger clients.

Already have an in-house team

Already have an in-house team?

We handle overflow and specialty work so your people can focus on high-value strategy.

White label website technologies support — platforms, tools and frameworks supported for website development and scalability

Experts in the Payment
Gateways Your Clients Trust

From Stripe and PayPal to buy-now-pay-later options, we configure and integrate payment gateways that fit your clients’ BigCommerce needs. Our team handles everything from initial gateway setup to advanced checkout customization, secure transaction processing, and subscription billing.

Stripe
Authorizenet A Visa Solution
Paypal
Website loading speed analysis highlighting performance optimization metrics
Square
Amazon Pay
Apple_Pay
Google_Pay
AfterPay
Klarna
Sezzle

Built on BigCommerce’s Stencil Theme

Our BigCommerce developers are deeply experienced with BigCommerce’s Stencil theme engine, the foundation of every modern BigCommerce storefront. Whether your client needs a fully custom theme built from scratch or modifications to an existing Stencil theme, we deliver clean, performant code that follows BigCommerce development best practices.

Hand-off icon illustrating smooth transition and collaborative workflow

White Label BigCommerce Plans and Pricing

Monthly
Plans & Features

Starter

$799/mo

Chosen by 72 agencies

Standard

$1299/mo

Chosen by 63 agencies

Pro

$2099/mo

Chosen by 95 agencies

Best Value

Advanced

$3999/mo

Chosen by 170 agencies

Hours Per Month 15 - 20 30 - 35 50 - 60 100 - 120
Tech Stack Any 1 Technology WordPress, Shopify, BigCommerce, WooCommerce Any 1 Technology WordPress, Shopify, BigCommerce, WooCommerce Any 2 Technology WordPress, Shopify, BigCommerce, WooCommerce Multi Technologies WordPress, Shopify, BigCommerce, WooCommerce
Plug-and-Play White Label Team UI/UX Designer, Front-End Developer, Back-End Developer, SEO Specialist, AI SEO Specialist, PPC Specialist, Content Strategist & Writers, AI Automation Specialist, eCommerce Expert, QA Expert, Hosting/Email Server Administrator Shared Shared Shared Dedicated
Pre-Sales Assist
AI- Enabled Quality Testing & Assurance (Functional, Cross-Browser, Speed, and Usability Testing)
Unlimited Websites Maintenance/ Support/ Care Tasks
Unlimited Full Website Projects
Landing Page
Website Hosting/Email Server Tasks
Email Support
Real-time Communication (PM and AM will be a part of your Slack channel)
Progress Call
Once a month Bi-weekly Weekly
Monthly Reporting
Your Choice of Project Management Tool
Dedicated Account Manager
Dedicated Project Manager
Exclusive Slack Community for Agency Owners
Monthly Webinar with Industry Expert
Quarterly Business Review

Need Custom Pricing?

As a growing agency, your BigCommerce support needs aren’t always easy to define. We get it, and we’d love to help you create a plan that works for you.
White label custom pricing support — flexible pricing options tailored to your agency needs
Handshake icon representing partnership, trust, and business evolution

How We Support Your Digital Agency

Premium white label BigCommerce development services when you need them, for a predictable flat rate.

Month-to-Month Agreements

Month-to-Month Agreements

Refresh icon representing updates, optimization, or continuous improvement in digital services

360-Degree Support

Startup growth icon representing scalable white label solutions for digital agencies

Integrated with Your Workflow

Incredible Results

Fast Turnarounds

Proactive by Default

Proactive Updates

Strict Non-Disclosure

Strict NDAs

What is the
E2M Black Label Standard?

Most white label partners compete on price and treat you like a transaction. We take a different approach. “Black Label” means premium, consistent, and rock-solid reliable. With E2M, you get more than a white label partner; you benefit from sophisticated execution, proactive communication, strategic thinking, and a team that backs you up every step of the way.
E2M team member and agency partner collaborating — black label standard quality and execution

What you get with our black label approach:

  • High standards and attention to detail. Your team members and project managers learn your standards and your client’s brand preferences, then systematically stick to them. Ultra-clear documentation, rigorous training, and precise adherence to SOPs mean your work will get done the way you want it, even if team members change.
  • We reach out first. You’ll always get regular project updates and support, with early warnings when something looks off.
  • Strategic thinking included. Our team creates recommendations that help you deliver better results for clients.
  • Your tools, your way. We adapt to whatever platform, software, and processes you use.
  • A full suite of white label services. Web design and development, WordPress development, SEO, AI SEO/ GEO, content writing, PPC & Meta ads, AI services, and fractional services: with E2M, you get them all in one place.

Why White Label BigCommerce with E2M?

E2M is your white-label BigCommerce development partner. We help maximize your agency’s delivery capability without increasing internal headcount, so you can focus on growth, not execution.

Schedule a Call

Let’s talk about your BigCommerce needs.

1 1
13+ Years of Core Expertise in White Label Ecommerce and Web Development
3 3
Experience with Every Major BigCommerce Theme and Dozens of Popular Apps
4 4
BigCommerce Enterprise and Multi-Storefront Expertise for High-Traffic Builds
5 5
Proven Track Record with 1100+ Agency Partners

Our White Label
BigCommerce Development Process

White label guided process — hands-on support and step-by-step workflow for smooth execution
01

Book Your Growth Call

Talk to a Growth Partner about your agency’s BigCommerce needs. We’ll learn about the kinds of projects you sell, your preferred tools and platforms, and how you like to work.

02

Choose Your Plan

Select the level of support that fits your workflow. All plans are flexible, flat-rate, and designed to grow with you. No contracts required.

03

Onboard in 24-48 Hours

We’ll set up access to your systems, assign your dedicated BigCommerce team, and align on communication preferences. No long procurement cycles: assign tasks on the first day.

04

Submit Your First Project

Hand off your first BigCommerce build, redesign, or maintenance task. We get to work immediately using your workflows and project management tools.

05

Review and Deliver

We deliver client-ready work as if it were your agency. You review, request revisions as needed, and present all our work to your client as your own.

06

Scale as You Grow

Add hours when your pipeline heats up. Scale back during slower periods. Your BigCommerce capacity flexes with your business.

Endorsed badge icon representing approval, trust, and industry recognition

Hear from Our Agency Clients

White label testimonial — accelerated growth and scalability through reliable white label support

One Year In. Scaling Faster Than We Ever Could Alone.

Patrick McCarthey

Owner, Digifly Shopify eCommerce Agency · Ireland

White label testimonial — flexible support system reducing hiring stress and improving operations

No Hiring Stress. Real Flexibility. A Team That Listens.

Victor Huynh

Agency Owner, Ready Artwork Digital Agency · Los Angeles, USA

White label testimonial — full-service web team support without internal hiring challenges

A Full Web Team of Specialists. Without the Full-Team Hire.

Phillip Atwood

Owner & Principal, Vessel Marketing Agency · North Carolina, USA

White label testimonial — seamless team integration acting as an extended in-house team

Don’t Call Them White-Label. They’re My Team.

Nate Freedman

CEO, Tech Pro Marketing IT Marketing Agency · USA

White label testimonial — immediate improvement after switching to a better white label partner

Switched From UnlimitedWP. The Difference Was Immediate.

Jacob Jacobson

Owner, Cloud Works Web Design Agency · Eugene, Oregon

White label FAQs — answers to common questions about services, process, pricing and support

White Label BigCommerce Development FAQs

  • Getting Started with White Label BigCommerce Development
  • Working with Your White Label BigCommerce Team
  • BigCommerce Services and Capabilities
  • Turnaround Times and Project Management
  • Why Partner with E2M for White Label BigCommerce Development

Getting Started with White Label BigCommerce Development

How quickly can I onboard E2M’s BigCommerce team?

Once you sign up and do the onboarding call, we can start within 24 hours. Often, tasks can be assigned the same day. No procurement maze, no weeks of paperwork. We’ve onboarded hundreds of agencies, so we know how to move fast. You’ll have a dedicated contact from day one.

Is E2M a certified BigCommerce partner?

Yes. E2M is a certified BigCommerce development partner with proven experience delivering BigCommerce projects for agencies worldwide. Our BigCommerce developers follow platform best practices, performance standards, and API guidelines to ensure scalable and compliant builds.

Can you help me build proposals?

We create full site strategies and proposals in your branded templates. Everything we send is client-ready, so you can present it directly without reformatting. This helps agencies close deals faster. Instead of spending hours on scoping and documentation, hand it to us. We’ll put together something polished that makes your agency look sharp.

Your project manager will provide pre-sales support to quote and estimate BigCommerce projects, helping you build scopes that you can easily markup and sell to your clients.

What if my BigCommerce needs are sporadic?

Our plans are month-to-month for exactly this reason. Some agencies have steady BigCommerce work. Others have bursts followed by quiet stretches. Both work fine. Scale up when you land a big project, scale back when things slow down. No minimums, no long-term contracts, no penalties for adjusting.

Your dedicated account manager will work directly with you on approving each charge.

What happens if I land several big projects at once?

Busy season hits and you close five BigCommerce builds in a week? That might feel overwhelming, but for us, it’s just another Tuesday. With our certified BigCommerce specialists and 13+ years of ecommerce experience, we’ve built our operations to handle volume spikes without scrambling. You focus on closing deals. We make sure delivery keeps pace.

Can you handle seasonal rushes like Black Friday/Cyber Monday?

Absolutely. Our ecommerce team treats BFCM season as an all-hands event. We build custom promotional features, dial in performance optimizations, and make sure every detail is perfect before the traffic surge hits. Agencies count on us during these high-stakes windows because we understand what’s on the line.

Do I have full ownership of deliverables?

100%. Every file, every line of code, every design asset is yours. We work like part of your agency, not a vendor holding leverage. No hidden clauses, no licensing fees. When we hand something off, it belongs to you completely.

We will never share or post your client work as our own.

How does white label BigCommerce pricing compare to hiring in-house?

White label BigCommerce partnerships usually cost 40-60% less than building the same capability in-house. You can save as much as 50-70% compared to hiring full-time BigCommerce developers. You skip recruitment costs, benefits, training, and all the overhead that comes with running a development team.

E2M charges a flat monthly rate, which means no surprises. You know what you’re spending, which makes it easy to price your BigCommerce services profitably for clients.

Working with Your White Label BigCommerce Team

Will your team work within my project management system?

We work directly in your systems. Asana, Monday, ClickUp, Basecamp, Trello, Teamwork, Jira, Zoho, Notion, Airtable—whatever you use, we use. Same with communication: Microsoft Teams, Slack, Email, or Google Chat. You don’t change how you operate. We learn your setup and slot in.

Do I work with the same BigCommerce developers for all my projects?

Consistency matters to us. That’s why we assign dedicated people to each agency partner. You won’t have to re-explain your BigCommerce preferences or brand standards on every project. Our developers pick up on your agency’s style and what your clients expect.

Here’s how it works: You’ll have a dedicated Technical Project Manager as a single point of contact. That technical PM then manages the design and development team according to our high standards and attention to detail.

For example, if you need a theme customization one week and a custom API integration the next, we assign the work to the best team member for the job. Documentation, training, and precise adherence to SOPs take care of the rest; your work will get done the way you want it, even if team members change.

For clients with consistent BigCommerce work, we keep resources assigned for efficiency. Your PM ensures all work is delivered at or above your standards and ours.

Over time, the benefits stack up. BigCommerce projects move faster because there’s less ramp-up. Quality goes up because your developers know what “good” looks like for you. Communication gets easier because everyone’s already on the same page.

If there’s ever a need to change your Project Manager or Account Manager, we handle the handoff so you don’t miss a beat. Imagine if your agency lost a key PM tomorrow. You’d be scrambling to recruit, hire, and train a replacement. We ensure that never happens to you by keeping things seamless.

Can I hire dedicated BigCommerce developers from E2M?

Yes. You can hire dedicated or shared BigCommerce developers depending on your plan. Dedicated developers work exclusively on your agency’s projects, providing consistent output, faster turnaround times, and deeper platform familiarity.

What hours do your developers work?

Our development team works on Indian Standard Time. Project managers stay on until 11 AM to 12 PM Eastern, so there’s overlap to support your team in the mornings.

This creates a good rhythm for BigCommerce projects. Assign tasks and give feedback when it’s morning for you. Our developers and designers work while you focus on sales and client calls. By the next morning, the finished work will be waiting for your review.

A lot of agencies find that this schedule actually boosts productivity, because BigCommerce projects keep moving around the clock. If you send an urgent request in the morning, it often gets handled before your afternoon.

For real-time collaboration on complex BigCommerce projects, our project managers can jump on calls and screen shares during Eastern morning hours.

Will you get on calls with my clients?

No. We’re your backend team and stay off client calls.

E2M is your invisible white label partner. We handle the BigCommerce execution. You focus on client relationships, sales conversations, and the strategic stuff that builds your brand. Your clients see you as the expert delivering top-tier ecommerce solutions.

This protects your brand and keeps client relationships clean. You control the communication and the whole project experience. No confusion about who’s in charge.

If you need technical input for a client call, pass the question to us through your project manager, and you can share our answer as your team’s expertise. Clients get the technical info they need, and your brand experience stays intact.

BigCommerce Services and Capabilities

What BigCommerce development services does E2M offer?

Our white label BigCommerce development services cover everything agencies need to deliver high-quality ecommerce stores to their clients. Custom store design and development, PSD-to-BigCommerce conversion, Stencil theme development, theme customization, custom app development, API integrations, payment gateway setup, platform migrations, SEO optimization, and ongoing maintenance. Simple storefronts or complex enterprise builds with advanced functionality. Our BigCommerce developers handle it all as if it were your agency, so your clients see consistent quality every time.

Do you build custom themes or only customize existing ones?

Both. Our team includes BigCommerce developers who build Stencil themes from the ground up when that’s what the project calls for. We also have developers who specialize in theme customization for existing BigCommerce themes. Client needs a unique design that doesn’t exist in the BigCommerce theme marketplace? We handle custom development from scratch. They want to tweak a theme they already own and are comfortable with? We do that too. Every BigCommerce project follows platform coding standards for clean, efficient code that lasts and doesn’t create headaches down the road when updates or changes are needed.

Can you handle BigCommerce Enterprise and B2B projects?

Yes. BigCommerce Enterprise is a core part of our capabilities and one of the most valuable services we offer agencies. We build enterprise-grade stores with advanced features including multi-storefront management, wholesale and B2B functionality, custom price lists, buyer portals, and complex catalog structures. Whether your client is launching their first enterprise store or scaling an existing operation for higher traffic and more complex workflows, our team delivers BigCommerce builds that perform at scale.

Can you handle platform migrations to BigCommerce?

We can. Migrating ecommerce stores to BigCommerce is one of our core services. With advanced planning, platform-specific expertise, and time-tested migration tools, we transfer critical data including products, customers, orders, and SEO settings into the new BigCommerce store without disruption. We handle migrations from Shopify, WooCommerce, Magento, and other platforms. Your client’s domain stays the same, and we coordinate timing to minimize downtime.

Do you handle headless commerce on BigCommerce?

Yes. For agencies with clients who need decoupled front-end experiences, we build headless commerce solutions using BigCommerce as the backend engine. This gives your clients the flexibility of custom front-end frameworks while keeping BigCommerce’s robust ecommerce functionality, API integrations, and catalog management on the backend. Headless builds are ideal for clients who need performance, customization, and multi-channel capabilities beyond what a standard storefront provides.

Turnaround Times and Project Management

How long does a store build or rebuild take?

This depends on the complexity of the build. Simpler stores can take 2-4 weeks, while complex builds with custom functionality or BigCommerce Enterprise features can run 4-8 weeks, or sometimes longer for enterprise projects. We’ll give you a clear timeline before starting so you can set expectations with your client. No surprises on either end. Every white label BigCommerce project has defined milestones, so you always know where things stand.

How quickly do you handle simple maintenance tasks?

Most get done within 24 hours, often faster. App updates, content changes, tweaks, bug fixes. If something will take longer, we tell you upfront. You shouldn’t have to chase us.

How do you track hours?

We use a shared tool, updated daily. All tasks, dates, and hours are logged. You’ll always know where time is going across your projects. This helps with forecasting and catching anything that might slip through. Full transparency, no guessing.

What happens with unused hours?

Tell your account manager you want to pause. When your pipeline picks back up, let us know, and we’ll resume with no penalties.

What if I need more hours mid-month?

Tell your account manager, and we’ll add them. Agency workloads don’t follow neat monthly schedules, so neither do we.

Why Partner with E2M for White Label BigCommerce Development

How are you different from other white label partners?

Three things stand out when agencies compare us to other options:

  1. No contracts, so you can scale your plan based on your pipeline without getting locked in or penalized for changing your mind.
  2. Deep expertise, with 13+ years in white label ecommerce and web development, plus certified BigCommerce partnership status, so we bring actual strategy to audits, builds, and ongoing maintenance instead of just checking boxes and moving on.
  3. Real communication, with responses within 12 hours during the workweek from someone who knows your account. Ghosting doesn’t happen here.

These aren’t marketing lines we put on the website. They’re the reason we maintain 98% client retention and have served 1100+ agencies over the years.

What makes E2M a trusted white label partner for agencies seeking white label BigCommerce development solutions?

13+ years working with agencies across the globe, mostly in the US, Canada, UK, and Australia, but also in countries as varied as New Zealand, Ireland, and Dubai. A team of 300+, including certified BigCommerce specialists, designers, and project managers focused on white label BigCommerce development.

We get agency life: the pressure to deliver on time, the need to protect margins, and the importance of looking good for clients who are counting on you.

That’s why our white label services help your agency expand capabilities and take on more ecommerce work without hiring full-time developers or compromising quality. When you work with E2M, you get people who understand what’s on the line and genuinely care about your success as an agency.

Why do agencies choose white label BigCommerce development over building an in-house team?

Building in-house is expensive, slow, and risky for most agencies. Finding a full-time BigCommerce developer with the right skills takes months of searching through candidates who often don’t pan out. Training and keeping them costs even more, and there’s always the risk they’ll leave for another opportunity.

White label BigCommerce development gives you specialized developers across every skill set (Stencil theme development, custom apps, enterprise builds, API integrations, headless commerce) without that overhead or risk. You can save as much as 50-70% compared to building the same capability in-house. You keep control of client relationships. We handle execution behind the scenes. Your agency’s capabilities grow fast, and you can scale based on actual demand rather than guessing what you’ll need next quarter.

1100+ agencies trust E2M as their white label development partner for exactly this reason.

Ready to Get Started?

Get answers to all your questions about our white label BigCommerce services.

Book A Growth Call

Khushbu from E2M — book a growth call to discuss white label services for your agency

Hi, I'm Khushbu at E2M.

Ready to grow your digital agency with a world-class white label team? Schedule a call today. We’ll talk through your needs and create a plan that fits your budget, then show you next steps on how to move forward.