How To Price Your WordPress Development Services?

16 minutes read
how to price your wordpress development services correctly

Pricing your WordPress development services can be a real headache. There are many factors to consider, and competition is tough. You need to balance making a profit with staying affordable.

But don’t worry, you’re not alone. Many agency owners face this challenge, especially when they’re just starting out.

The good news? There’s help available.

Look at big companies like Amazon. They use big data to adjust prices but learned the hard way about being too secretive. Amazon faced backlash for offering different prices to different customers, teaching everyone a lesson about fairness and transparency.

Remember, what works for Amazon might not work for your agency. There’s no one-size-fits-all strategy for pricing.

For your agency, the takeaway is simple: be open and honest with your pricing. Being clear about why you’re charging what you are builds trust.

Let’s dig in!

Table of Contents

7 Key Components of WordPress Project Quotes

1. Project Scope

The scope of the work is the biggest factor in pricing your WordPress services. So, before quoting any job, sit down with your client and work out exactly what they want.

That way, you’ll get a better idea of how much work is involved, and, thus, how much to charge.

Example: 

Say you’re tasked with the complete front and back-end development of an entirely new website with a whole host of pages and interactive features.

That’s going to require a lot more time and resources than building a simple plugin to integrate a client’s custom CRM into WordPress, isn’t it?

Based on past website projects, you offer a ballpark figure of around $2,000, but still need to know the specifics.

Once you get into the details, however, it turns out the size of the project means it actually works out at $1,500. 

Since you took the time to really pin down the project scope, you can give a more accurate quote that avoids over-charging your client and running the risk of losing their trust.

2. Urgency

We’ve all had those clients who want everything done yesterday, insisting on tight deadlines that require an all-hands-on-deck, burn-the-midnight-oil effort to meet.

It’s perfectly reasonable to charge more for clients with tight deadlines, especially when it means prioritizing their project over others.

This is further evidence of the importance of defining the project scope first.

Example:

Say you’ve been commissioned to create 10 website pages with five sections each.

Based on your past experience, you know that it typically takes you around two hours to complete a section to the style and standard required by this client.

2 hours per section x five sections per page = 10 hours per page. 

10 hours per page x 10 pages = 100 hours. 

Now, let’s say you usually work a standard 40-hour week. This means that, even if this was your only client, you’d still take two and a half weeks to complete this project.

But the client insists on a two-week turnaround, and you have other paying projects to complete as well.

It’s not impossible, but the extra effort should be reflected in your quote.

3. Pricing Structure

Most agencies price WordPress development projects using one of two models:

  • Per hour
  • Flat fee.

Charging a per-hour rate can serve as a kind of insurance policy against scope creep.

When clients know that every new request or revision is going to cost them money, they’re likely to send fewer of them. If they do send them, you can at least be sure that you’re being compensated fairly.

On the downside, hourly rates pose their own challenges.

Sure, you can tell your client that a project should take 100 hours at $X per hour, but what if it takes longer than anticipated?

You risk upsetting that client when the final invoice is bigger than the initial WordPress development project cost estimation.

Of course, the opposite could be true:

Example:

Imagine a scenario where you estimate the value of an upcoming project to be $10,000. You and your client agree on fee of $100 per hour, up to 100 hours.

$100 per hour x 100 hours = $10,000. 

So far, so good, but then all the stars align, you work super hard, and the job takes you ten hours less than expected.

$100 per hour x 90 hours = $9,000. 

You’re left with little choice but to charge a lower fee that doesn’t truly reflect the value of your work or the amount of effort you put in.

On the other hand, flat fee rates ensure everyone is clear on the costs involved right from the outset, but that still leaves you to figure out how much that fee should be in the first place.

We’ll provide step-by-step instructions on this later in the guide.

The Third Option: A Hybrid Approach

An alternative to flat fee and per-hour pricing is to combine the best of both into a hybrid pricing model.

You could, for example, charge a set rate to meet the core project scope, but include an hourly rate for additional features or changes requested by the client.

4. Market Rates

Here’s a not-so-well-kept secret: To learn the best pricing strategies for WordPress, study the competition.

Take a look at those agencies that are doing well. How do they price their services?

If you’re primarily targeting small local businesses, look at what other WordPress specialists in your area are charging.

If you specialize in a particular type of development, such as custom plugins, for example, research how much others charge for similar projects.

Example:

You plan on pitching yourself as a development agency for local or enterprise-level businesses in a major city.

You look at other firms targeting a similar clientele. You may even go so far as to get quotes.

All the data you gather in your research shows that your competitors charge between $3,000 – $10,000 for full website development.

In this case, you might decide to price similar projects between $6,000 – $7,000. 

That way,  you’ve got affordability working for you as a competitive edge over those charging $10,000, while still getting paid what you’re worth.

Here, the type of clients you hope to attract will also be a factor.

Positioning yourself as the go-to agency for enterprise-level businesses means you’re targeting clients with larger budgets than SMBs.

Again, look at what your audience generally pays and combine that with the other factors in this list to determine your pricing.

5. Leverage Experience and Expertise

There’s no escaping the fact that your experience will influence the decisions you make when quoting WordPress development work.

Example:

Your more experienced competitors charge $150 per hour for plugin development, but you’re brand new to the game and don’t have the kind of proven track record that those competitors can use to your advantage.

So, you offer to do the same work for $100 per hour instead.

This will help you attract your first clients, grow your business, and, of course, develop a solid portfolio that you can later use to attract better-paying gigs.

Speaking of which, the more established you become, the more you can begin to charge to account for your increased expertise and reputation for success.

6. Costs and Overheads

Will you be registering a domain or choosing web hosting for your clients?

Do you need to outsource content creation for their website?

Are you purchasing premium themes or plugins?

If so, you’ll need to factor all of these costs into your fee. For the sake of transparency, provide clients with a quote that includes a full WordPress development cost breakdown, itemizing each expense and its price.

Example: 

You agree to take on a website project for $1,000. 

However, the client also wants you to register web hosting and a domain name for them.

Say you get a deal of $100 per year for hosting and $60 for a two-year domain registration.

Absolve those costs yourself, and you’re losing money.

$1,000 Project Fee – $100 hosting – $60 domain name = $840. 

Suddenly, the value of your own work has gone down.

So, instead, you ensure that the client covers those costs by itemizing them in your quote.

$1,000 Project Fee + $100 hosting + $60 domain name = $1,160

Now, instead of quoting $1,000 and losing money, you’re quoting $1,160.

7. Post Handover Support

Finally, consider how much you’ll be involved in the completed project once it has been handed over to clients.

If you’re providing training, ongoing WordPress maintenance, or technical support, you’ll obviously need to be compensated for this.

If you’re going with flat-fee pricing, this is where you might want to switch to a hybrid model and use a per-hour rate or perhaps a monthly retainer fee for any post-handover work.

Example: 

You’ve agreed to complete a project for $1,000. The client also wants you to provide maintenance and updating support each month.

Given the ad-hoc nature of this kind of work, it’s harder to determine a set fee, so you opt for an hourly rate of $100.

Typically, this will come with a caveat that the client pays for a minimum number of hours each month, say four, regardless of whether they use them or not. This ensures that you can factor that time into your schedule without losing money if they don’t send any maintenance requests.

Why Accurate Quotes Matter in WordPress Development

There’s no other way to put this: The success of your agency depends on absolute accuracy in your quotes, enabling you to build trust and transparency with your clients while at the same time ensuring your ability to make a profit.

Charge too little, and you risk not only operating at a loss but harming your reputation. After all, if you’re charging significantly less than the going rate, that could be perceived as a reflection of your lack of experience or the quality of your work.

Charge too much, however, and you could price yourself out of the market when competitors are quoting more realistic rates. What’s more, over-charging could strain your relationship with clients and Undermine your agency’s credibility if you fail to deliver on the promised value.

As you can see, it’s a tough balancing act to get right, but with little forward-thinking and proper processes in place, you’ll soon become a master of fair and accurate  WordPress cost estimation.

This next section will show you exactly how to do that:

How To Quote WordPress Development Projects – Step-by-Step Guide

1. Initial Client Consultation for WordPress Projects

If you really want to learn how to price WordPress development projects, the first step is getting really good at the initial consultation stage.

This consultation serves as a launching pad for the entire project, so it’s important to get it right.

Whether you get together in person or connect via Zoom, you’ll be meeting with your client to discuss their needs, goals, and budget in as much detail as possible.

Keep in mind that although some clients will have an idea of what they want to achieve with a WordPress development project, they may be unfamiliar with the platform itself and, thus, unsure about the possibilities and practicalities of using it.

For example, a client may come to you for an online store without knowing anything about the WooCommerce plugin.

This is where your expertise comes into play as you recommend effective solutions to their problems that are within their proposed budget and guide them through the collaborative process of defining the scope of the project.

To make the most of this initial consultation session, we recommend developing a questionnaire form that you can use to ensure you don’t miss out on vital details. The image below shows part of a new client questionnaire for a fictitious WordPress agency.

quotes-client-questionnaire

This document will help to steer the conversation. It will also ensure that you don’t leave out any critical details that could influence the project and its costs.

2. Creating a Detailed Project Brief for WordPress Development

Typically, it’s your client’s responsibility to provide you with a detailed project brief, but as an agency owner with a reputation on the line, you can certainly help guide them in the right direction to ensure all bases are covered.

Again, you might consider crafting a set of guidelines or even a project brief template such as the one illustrated below.

quotes-project-brief

Here, you’ll need to take everything that was discussed in the initial consultation and get it down in writing.

That way, both you and your client have a working blueprint for the project that can be used to manage expectations on both sides and ultimately inform your quote.

This brief should include –

  • Project Goals and Objectives –  What is to be done? What’s the end goal behind building this project?
  • Target Audience –  Who will be using this website? How does that effect the site in terms of functionality, user experience, and other aspects?
  • Website Functionality –  What features will you need to build and integrate?
  • Design Preferences –  Does your client have brand guidelines you need to adhere to? Is there a particular style or set of colors they want to use? How about other websites that serve as a source of inspiration?
  • Content Requirements –  What content is needed? What pages will it go on? Who provides this content, you or the client?
  • Timeline and Budget –  When does this need to be done by? How much does the client have to spend on it?

3. Choosing the Right WordPress Pricing Strategy

There’s no rule that says you have to use the same WordPress pricing strategies for every client and every project. Ultimately, it comes down to selecting the right pricing model for the right circumstances.

For example, a per-hour rate might be perfect for small, ad-hoc tasks while a comprehensive flat fee is better suited to larger projects where the precise number of hours needed is more difficult to calculate.

Struggling to pick one?

The table below outlines each pricing model’s pros, cons, and most suitable uses.

Pricing Model Best Suited For Pros Cons
Hourly Rate
  • Smaller projects
  • Ongoing maintenance
  • Uncertain project scope
  • Flexible
  • Allows you to adjust
    price based on
    project complexity
  • Can lead to
    unpredictable costs
  • Requires detailed
    time tracking
Fixed Project Fee
  • Clearly defined projects
    with fixed scope
  • Predictable costs
    for clients
  • Makes budgeting
    simpler
  • Less flexibility
  • Requires highly accurate
    project cost estimation
Retainer-Based Pricing 
  • Ongoing support
    and maintenance
  • Long-term clients
  • Predictable, stable
    income stream
  • Opportunity for
    additional services
  • Might not be suitable
    for one-off projects
  • Requires efficient
    resource management

4. Itemizing Your WordPress Project Quote

Having picked a pricing model, it’s time to get into the nuts and bolts of your quote with an itemized WordPress development cost breakdown.

If you’re working on an hourly rate, this would include:

  • Task breakdown – Every individual thing you need to do to complete the project
  • Billable hours – How long is this going to take?
  • Cost – What is the total cost of those billable hours? (number of hours x agreed hourly rate)

It might look something like this:

Task Hours Total Cost
Website Design (Wireframes, Mockups) 20 $2000
WordPress Setup and Configuration 10 $1000
Custom Theme Development 50 $5000
E-commerce Plugin Integration 15 $1500
Payment Gateway Setup 5 $500
Product Image Optimization 10 $1000
SEO Optimization 5 $500
Testing and Quality Assurance 10 $1000

If you’re quoting a fixed fee, you’ll need an itemized breakdown of each task as agreed in the brief, its cost, and the deadline.

quotes-cost-breakdown

The image above shows how this itemized cost breakdown might look.

5. Managing Client Expectations Effectively

Before handing over your quote, go through it with a fine tooth comb to ensure that it precisely matches your client’s expectations.

  • Are all tasks accounted for?
  • Are the deadlines realistic and within the client’s timeframe?
  • Does the total cost of the project meet the client’s budget?

When you’re confident that everything is in order, send the project quote and the detailed brief, allowing the client to provide feedback and ask questions.

Both sides should be 100% clear on how the project will proceed before work commences.

6. Handling Revisions and Changes in WordPress Projects

Even with the most comprehensively detailed brief imaginable and a fully itemized and agreed-upon quote, there’s no guarantee that a project will go exactly as planned.

quotes-cost-revision

Sometimes, input from your client’s company stakeholders may force a shift in the project scope. Other times, it could simply be the case that a client sees the finished product and realizes that what they initially thought they wanted wasn’t what they actually wanted after all.

It’s frustrating, sure, but it does happen.

To mitigate those frustrations and further manage client expectations, you must discuss your revision policy right from the start.

When doing so, it’s important to consider:

  • How many revisions are included in the initial project quote?
  • Are there limitations to the type of revisions you’ll include? For example, will a five-minute job like changing the color of a button be considered the same as several hours’ worth of extra coding? Or will the latter be charged separately at an agreed rate?
  • Once the number of revisions has been exhausted, how much will you charge for further changes? Will this be a fixed fee per revision or an hourly rate?

Conclusion: The Importance of Transparent Quoting

If you’ve only learned one thing from this guide, we hope it’s that there’s no single one-size-fits-all pricing guide for WordPress development services.

Instead, it’s all about tailoring your quote to meet the specific needs of your clients in a way that is honest, accurate, and transparent.

This transparency is absolutely essential. If your quote includes hidden costs or extra work that wasn’t previously discussed, you’re likely to lose that client and suffer the consequences of a negative reputation.

To ensure maximum transparency, make sure you have:

  • A thorough understanding of client requirements, documented through an initial consultation and project brief.
  • A price model that is best suited to the project at hand.
  • An itemized breakdown of each task in the project including cost and deadline.
  • A clear and agreed-upon revision policy to manage expectations.

Keep these key points in mind, and you’ll begin to eliminate the headaches that used to come with figuring out your WordPress development pricing.

Additionally, consider how white-label WordPress development services can help you deliver quality solutions to your clients while maintaining a focus on transparency and trust.

  • Khushbu Doshi is a dynamic and results-driven sales professional with a strong track record of helping clients achieve their goals. As VP & Partner of Sales and Customer Services at E2M, she is an essential member of the Sales & Pre-sales team, where she evaluates new prospects and recommends the best possible solutions. Khushbu understands customer needs and builds strong relationships through excellent communication skills.

    In addition to her impressive professional accomplishments, Khushbu is an avid reader and passionate traveler with an insatiable curiosity. She values hard work, creativity, passion, commitment, and integrity. With her unique blend of technical expertise, sales acumen, and people skills, Khushbu is an invaluable asset to the E2M team.